A new study by the Pew Internet & American Life Project yields some amusing and educational findings: half of gadget users need help to get their smart phones, cell phones and computers to work; many of these devices break; and users experience a range of emotions when they can’t get their stuff to work.
Interestingly, but not surprisingly, cell phones are more likely to break in the hands of younger users. And, most relevant to our interests here, 15% of users never get their device fixed—that’s a lot of cell phones, smart phones and computers headed straight for the trash.
The AP has a nice summary of key findings, including a breakdown of the various emotions people feel when trying to fix a broken device ranging from confident to confused.
Image via Laughing Squid
Tags: cell phones, computers, iphone, smart phone
everydaytrash 
Tuesday, November 18, 2008 at 12:53 pm |
yes, unfortunatly, I know about that; my husbands kids, change their phones about every two, three months (horror!!!!)…It actually seems to cost more to fix it, than to have a new one….I’ll go and check out your link, thanks!
Tuesday, November 18, 2008 at 12:54 pm |
by the way, love the picture, too funny!
Wednesday, November 19, 2008 at 2:36 am |
Ridiculous, I use those horrible things until they are dead and I can’t use them no more. I like cell phones that resemble bricks and only call and text, they tend to break less easily. And I can’t imagine any company willing to fix them, same thing happened with my ipod, though apple at least recycled it for me, I hope.