A new study by the Pew Internet & American Life Project yields some amusing and educational findings: half of gadget users need help to get their smart phones, cell phones and computers to work; many of these devices break; and users experience a range of emotions when they can’t get their stuff to work.
Interestingly, but not surprisingly, cell phones are more likely to break in the hands of younger users. And, most relevant to our interests here, 15% of users never get their device fixed—that’s a lot of cell phones, smart phones and computers headed straight for the trash.
The AP has a nice summary of key findings, including a breakdown of the various emotions people feel when trying to fix a broken device ranging from confident to confused.
Image via Laughing Squid
everydaytrash 